Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how MS MEPhub (“MS MEPhub,” “we,” “us”) collects, uses, shares and protects personal information when you visit https://ms-mephub.com (the “Site”), submit one of our forms, or contact us about an engineering project (together, the “Services”).

By using the Site, submitting a form, contacting us, or otherwise interacting with us, you acknowledge that you have read this Privacy Policy and agree to the collection, use and sharing of your information as described here. If you do not agree, please do not use the Site or submit information to us. Where the law requires your separate, express consent (for example, before we send marketing text messages), we will ask for it separately and will not rely on this paragraph.

1. Who we are

MS MEPhub is a consulting engineering firm providing mechanical, electrical, plumbing and fire-protection (MEP) engineering services to architects, developers, owners and contractors in the United States.

Email: info@ms-mephub.com · Phone: (973) 737-8695

2. Information we collect

2.1 Information you give us

Contact information: your name and email address (including a work email), and any phone number or company name you choose to share.
Project information: the message you send us through our contact form and the details you share about your building, scope, location and schedule.
Resource requests: your work email address when you ask us to send you a resource, such as our checklist.
Project documents: drawings, specifications, photos and other files you send us.
Communications: the content of the emails, calls and messages you exchange with us.

2.2 Information collected automatically

Device and usage information: IP address, browser and device type, operating system, pages viewed, time spent, scrolling, clicks on links, file downloads, interactions with forms, and how you navigate the Site.
Referral information: the page that referred you to the Site and campaign tags in the link you clicked (UTM parameters), if any.
Approximate location: the city, state or country derived from your IP address.

We do not knowingly collect sensitive personal information, such as Social Security numbers, financial account credentials, health information or precise geolocation. Please do not send it to us.

3. Cookies and similar technologies

We use cookies for the purposes below. When you first visit the Site, a cookie notice lets you accept or decline analytics cookies, or choose by category under “Preferences.” Analytics cookies are active unless you decline them. You can change your choice at any time with this button: . You can also block or delete cookies in your browser settings; the Site will still work if you do.

Name	Provider	Purpose	Duration
`_ga`	Google Analytics	Distinguish visitors and measure how the Site is used	Up to 400 days
`_ga_9MZ56R90D1`	Google Analytics	Keep the state of your visit for analytics	Up to 400 days
`cmplz_*`	MS MEPhub (Complianz)	Remember your cookie choices	365 days

The Site also loads fonts from Google Fonts, which receives your IP address to deliver them. We do not use advertising cookies, advertising pixels, session recording or third-party chat tools on the Site.

4. Analytics

We use Google Tag Manager to manage the tags on the Site and Google Analytics to understand how visitors use the Site. These tools collect the device and usage information described above. In Google Analytics, Google signals are turned off and event-level data is kept for two months. We do not send your name, email address or the content of your messages to Google Analytics.

How Google uses this information: https://policies.google.com/technologies/partner-sites

Your choices:

Google Analytics opt-out: you can install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Global Privacy Control (GPC) and Do Not Track: if your browser sends either signal, we treat it as a decision to decline: the cookie notice is not shown and our analytics tags do not load for you.

5. How we use your information

To respond to your inquiries, prepare proposals and deliver the Services.
To send you the resources you request, such as our checklist, and to follow up about them.
To communicate with you about your project.
To measure and improve the Site and our content.
To keep the Site secure and prevent spam, fraud and abuse.
To comply with legal, professional and record-keeping obligations and enforce our terms.

6. How we share your information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only as follows:

Service providers that work for us under contract, such as website hosting and content delivery (Hostinger), email hosting and delivery, and analytics (Google). They may use the information only to provide their services to us.
Affiliated companies under common ownership with MS MEPhub, when needed to respond to your request or deliver the Services.
Project team members at your direction: for example, when you ask us to coordinate with your architect, contractor or the authority having jurisdiction.
Professional advisors and authorities: lawyers, accountants and insurers, and public authorities when required by law, subpoena or to protect rights, safety and property.
Business transfers: in connection with a merger, acquisition or sale of all or part of our business, subject to this Policy.

7. How long we keep your information

Inquiries, proposals and project records: for as long as needed to provide the Services and to meet legal, tax and professional record-keeping obligations for engineering work.
Resource requests: until you ask us to stop contacting you or to delete your information.
Google Analytics data: event-level data for two months; user-level data for fourteen months from your last visit.

When information is no longer needed, we delete it or de-identify it.

8. Your privacy rights

8.1 Rights for residents of states with consumer privacy laws

Depending on where you live (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky and Rhode Island), and to the extent those laws apply to us, you may have the right to:

Know and access the personal information we have about you, and receive a copy in a portable format.
Correct inaccurate personal information.
Delete personal information we collected from or about you.
Opt out of the sale of personal information, targeted advertising or “sharing,” and profiling with legal or similarly significant effects. We do not sell personal information or use it for targeted advertising or such profiling.
Limit the use of sensitive personal information. We do not knowingly collect it.
Not be discriminated against for exercising your rights.

How to make a request: email info@ms-mephub.com or call (973) 737-8695. We will verify your identity by matching information you give us with information we hold. An authorized agent may submit a request on your behalf with your signed permission, and we may ask you to confirm your identity directly. We respond within 45 days and may extend this by another 45 days when reasonably necessary, telling you why.

Appeals: if we decline your request, you can appeal by replying to our decision or emailing info@ms-mephub.com with the subject “Privacy appeal.” We will answer within the time your state’s law requires (generally 45 or 60 days). If you are not satisfied, you may contact your state Attorney General.

8.2 Additional information for California residents

In the last 12 months we collected these categories of personal information: identifiers (name, email address, phone number, IP address and online identifiers such as cookie IDs); professional or employment-related information you provide (such as your company and role); internet or network activity (browsing and interaction with the Site); and approximate location derived from your IP address. We collect them from you, your device and our analytics provider, for the purposes in section 5, and disclose them to the recipients in section 6. We do not sell or share personal information, and we do not knowingly sell or share the personal information of consumers under 16. California’s “Shine the Light” law: we do not disclose personal information to third parties for their own direct marketing.

8.3 Everyone

Wherever you live, you can ask us to access, correct or delete your information by contacting us. We will honor the request unless we must keep the information for legal, security or professional record-keeping reasons.

9. Emails and text messages

Emails: we send emails related to your inquiries, the resources you request and your projects. If we send marketing emails, each one will identify us, include a way to unsubscribe, and we will honor unsubscribe requests within 10 business days.
Text messages: we do not send marketing text messages. If we offer them in the future, we will send them only with your express consent, which will never be a condition of hiring us.

10. Data security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access to the inboxes that receive form submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Children’s privacy

The Site and Services are intended for adults and professionals. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

12. Links to other websites

The Site may link to other websites, such as state engineering boards, which have their own privacy practices. We are not responsible for them.

13. Where your information is processed

We are based in the United States, and our service providers may process information in the United States and other countries.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date at the top. If we make material changes, we will provide additional notice where required by law.

15. Contact us

Questions or requests about this Privacy Policy:
MS MEPhub · info@ms-mephub.com · (973) 737-8695